To submit a warranty claim, please contact a customer service rep at 210-340-3141 for San Antonio or 512-459-9034 for Austin. You may also email firstname.lastname@example.org and include the following information:
- Name that the order was placed under.
- Contact info (preferred phone number, additional email address, etc.).
- Order number (not required, but this can help expedite the process).
- Address where the door or product is installed.
- Description of the issue.
- Attach any relevant photos.